Sometimes you may wish to upgrade or downgrade your web hosting account, or other services you have via us. Common reasons include outgrowing a current service, requiring one with more performance, or as a result of scaling down businesses not requiring an as powerful service as before. Changing an existing plan like this is no problem, and here we describe both kinds of changes.
Upgrade
To upgrade your web hosting account, begin by logging on to you client area account.
Once you’ve logged in, follow these steps to order an upgrade:
- Click
Upgrade
in the menu to the left. - You will now see a list of all services where upgrades are available. Click the
Upgrade
button on the right of the service you wish to upgrade.
- Now choose the service you wish to upgrade to and click
Choose product
. As soon as we’ve received payment on the upgrade invoice, your service will be upgraded automatically.
Downgrade
If you wish to downgrade your web hosting account to a smaller one, this is done via our Client area.
To downgrade your web hosting account, begin by logging on to the Client area, then follow these steps:
- Click
Services
in the menu to the left. - Click
My Services
in the top menu. - Then click
View
to the right of the service you wish to downgrade. - Towards the top of the page, you’ll see a few tabs, click the one labelled
Management actions
and thenDowngrade
. - On the following page, enter what service you wish to downgrade to. Also, select if you want to downgrade
Immediately
or at theEnd of billing period
. - Check the entered information and click
Request downgrade
once you’re done.