How do I manage my cards for payments?

To activate automatic payments of invoices from us, you need to add one or more cards on you client account. This guide will show you how, and also how you remove cards added earlier.

No card information is stored on our servers.

How do I add a card?

To activate automatic payments of invoices from us, you need to add one or more cards on you client account. Follow these steps to add a card:

1. Begin by logging on to our client area.
2. Then click My Account under Account in the menu to the left.
   
3. Now, click the Automatic Payments tab.
   
4. If you have no cards saved previously, you will see a large button labelled Add card. Click on it to proceed.
   
   If you have one or more cards already saved, go to the Saved Cards tab and click the Add Card button.
   
   
5. In the box that appears, enter your card details. Input your Card number, the card’s expiry date (MM/YY), and the CVC code for the card (often found on the back of the card, consists of three digits). Click the red Add button when you’re done.
   
6. A new box will now appear where you get to confirm that the card is yours (e.g. via BankID). Follow the instructions on screen to proceed.
7. Your card is now added to your client account and can be used for future payments (both automated and manual onces).

Apart from these instructions, you also get the opportunity to save a new card when you pay an invoice via our website or you submit a new order.

How do I remove a card?

If you’ve added a card to your client account that you no longer wish to use, you may remove it.

If the card you remove is set to be used for automatic payments for services and/or domains, the automatic payments will be disabled.

To remove a card, follow these instructions:

1. Begin by logging on to our client area.
2. Then click My Account under Account in the menu to the left.
   
3. Now click the Automatic Payments tab.
   
4. Go to the Saved cards tab and click Remove below the card you want to delete.
   
5. Confirm that you wish to remove the card by clicking the Remove button in the box that appears.
   
6. The card is now removed from your client account and can no longer be used for automatic payments.

How do I update a stored card?

If you’ve received a new card with the same card number, but new expiry date and CVC code, you need to update the card. These steps detail how to update a previously saved card:

1. Begin by logging on to our client area.
2. Then click My Account under Account in the menu to the left.
   
3. Now, click the Automatic Payments tab.
   
4. Then go to the Saved Cards tab and click on the Add Card button.
   
5. Now enter the card details, i.e. card number, expiry date and CVC code. Then click on Add.
   
6. A new box will now appear where you get to confirm that the card is yours (e.g. via BankID). Follow the instructions on screen to proceed.
7. Once you have finished, you have updated your card and it can continue to be used for automatic and new order payments as before.

Keep in mind that you need to reactivate automatic payments if you had it active for the card you just updated.