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How do I remove email accounts from my web hosting account?

Keep in mind that if you delete an email account, all emails stored in the account will be deleted. Therefore, make sure to save important emails before proceeding with the deletion.

Sometimes you want to remove an email account from a web hosting account, for example if you no longer intend to use the account. There are two ways to delete an email account, via the Client Area and via cPanel, this guide describes both options.

Via the Client Area

To remove an email account from a web hosting account via the Client Area, proceed as follows:

  1. Begin by logging on to the Client Area of the client account where the web hosting account is located that you want to delete the email account from.
  2. Go to E-mail & App Suite under Services in the menu on the left.
  3. Locate the email account you want to delete in the list of existing email accounts, click the ... button on the far right and select Remove Account from the menu.
  4. In the notice that pops up, tick the box that you have read and understood that all data on the email account will be lost and then click the Remove Account button.
  5. Your email account will now be deleted.

Via cPanel

To remove an email account from a web hosting account via cPanel, proceed as follows:

  1. Begin by logging on to cPanel.
  2. Click the icon Email Accounts under the category Email.
  3. Locate the email account you want to delete in the table and click Manage.
  4. Scroll down the page until you find the Delete email account section and click the Delete Email Account button.
  5. In the yellow box that now appears, confirm the deletion by clicking the Delete button.
  6. Your email account will now be deleted.

Don’t forget to remove the email account from all email clients on which it was set up.

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