{"id":960,"date":"2017-02-09T13:31:14","date_gmt":"2017-02-09T12:31:14","guid":{"rendered":"http:\/\/oderland.se\/support\/?post_type=ht_kb&#038;p=960"},"modified":"2023-03-16T11:40:55","modified_gmt":"2023-03-16T10:40:55","slug":"hur-loggar-jag-in-pa-kundavdelningen","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/artikel\/hur-loggar-jag-in-pa-kundavdelningen\/","title":{"rendered":"Hur loggar jag in p\u00e5 Kundavdelningen?"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Hur loggar jag in p\u00e5 Kundavdelningen?\" width=\"1200\" height=\"675\" data-cookieconsent=\"statistics, marketing\" data-src=\"https:\/\/www.youtube.com\/embed\/CnuMS0qYw74?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><div class=\"cookieconsent-optout-statistics cookieconsent-optout-marketing\"><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Inloggning till Kundavdelningen<\/h2>\n\n\n\n<p>Via kundavdelningen kan du komma \u00e5t dina tj\u00e4nster, support- och faktureringsinformation. Du kan f\u00f6lja stegen nedan f\u00f6r att n\u00e5 inloggningen, alternativt klicka <a href=\"https:\/\/www.oderland.se\/logga-in\/#controlpanel\" target=\"_blank\" rel=\"noreferrer noopener\">h\u00e4r<\/a> f\u00f6r att komma dit direkt.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li> G\u00e5 till <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oderland.se\/\" target=\"_blank\">oderland.se<\/a> och klicka sedan p\u00e5 <code>Logga in<\/code> h\u00f6gst upp till h\u00f6ger. <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"548\" height=\"125\" class=\"wp-image-17052\" style=\"width: 548px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1.png 548w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1-300x68.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1-50x11.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1-60x14.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/oderland.se_logga_in-1-100x23.png 100w\" sizes=\"auto, (max-width: 548px) 100vw, 548px\" \/><\/a><br>Om du inte  ser <code>Logga in<\/code> h\u00f6gst upp, kontrollera om du ist\u00e4llet ser en <code>Meny<\/code>-l\u00e4nk. Klicka i s\u00e5 fall p\u00e5 den: <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/menu_link-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"125\" height=\"60\" class=\"wp-image-6568\" style=\"width: 125px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/menu_link-2.png\" alt=\"Meny-l\u00e4nk\"><\/a><br> I den meny som \u00f6ppnas hittar du sedan <code>Logga in<\/code> l\u00e4ngst ner: <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/login_menu-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"574\" class=\"wp-image-6566\" style=\"width: 250px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/login_menu-1.png\" alt=\"Meny d\u00e4r du v\u00e4ljer Logga in\"><\/a><\/li>\n\n\n\n<li> V\u00e4lj <code>Kundavdelning<\/code> \u00f6verst i formul\u00e4ret. <\/li>\n\n\n\n<li>Du loggar d\u00e4r in med den mailadress som \u00e4r registrerad p\u00e5 ditt kundkonto samt det l\u00f6senord du valde n\u00e4r kontot registrerades.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen-inloggning.png\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"440\" class=\"wp-image-6369\" style=\"width: 700px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen-inloggning.png\" alt=\"Inloggning f\u00f6r Kundavdelningen\"><\/a><\/li>\n<\/ol>\n\n\n\n<p>Om du vet vilket l\u00f6senord som ska anv\u00e4ndas f\u00f6r inloggningen beh\u00f6ver du inte l\u00e4sa stegen nedan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Om du gl\u00f6mt l\u00f6senordet f\u00f6r inloggningen<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li> Om du har gl\u00f6mt ditt l\u00f6senord kan du klicka p\u00e5 l\u00e4nken <a href=\"https:\/\/www.oderland.se\/client-area\/reset-password\" target=\"_blank\" rel=\"noreferrer noopener\"><code>Gl\u00f6mt ditt l\u00f6senord?<\/code><\/a> precis nedanf\u00f6r logga in-knappen. <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen-glomt-losenord.png\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"440\" class=\"wp-image-6371\" style=\"width: 700px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen-glomt-losenord.png\" alt=\"Gl\u00f6mt l\u00f6senord\"><\/a><\/li>\n\n\n\n<li> Du hamnar d\u00e5 p\u00e5 en ny sida d\u00e4r du kan fylla i den mailadress som \u00e4r registrerad p\u00e5 ditt kundkonto. Klicka sedan p\u00e5 <code>\u00c5terst\u00e4ll l\u00f6senord<\/code> n\u00e4r du har fyllt i din mailadress. <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord.png\"><img loading=\"lazy\" decoding=\"async\" width=\"924\" height=\"542\" class=\"wp-image-18230\" style=\"width: 924px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord.png 924w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord-300x176.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord-768x450.png 768w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord-50x29.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord-60x35.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/kundavdelningen_aterstall_losenord-100x59.png 100w\" sizes=\"auto, (max-width: 924px) 100vw, 924px\" \/><\/a><\/li>\n\n\n\n<li>Du f\u00e5r nu ett mail till adressen. I mailet finns en l\u00e4nk du beh\u00f6ver klicka p\u00e5. P\u00e5 sidan du landar p\u00e5 efter du klickat p\u00e5 l\u00e4nken f\u00e5r du ange ett nytt l\u00f6senord. <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oderland.se\/support\/artikel\/hur-valjer-jag-ett-starkt-losenord\/\" target=\"_blank\">T\u00e4nk p\u00e5 att v\u00e4lja ett starkt l\u00f6senord<\/a>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Om du f\u00e5r ett felmeddelande som s\u00e4ger att det inte finns n\u00e5gon kund med den mailadressen s\u00e5 har du inte fyllt i den mailadress som \u00e4r registrerad p\u00e5 ditt kundkonto.<br><br>Mailadressen som \u00e4r registrerad p\u00e5 ditt kundkonto \u00e4r samma mailadress som n\u00e4mns p\u00e5 fakturor fr\u00e5n oss.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Om du inte f\u00e5tt n\u00e5got \u00e5terst\u00e4llningsmail efter ett par minuter, kontrollera din skr\u00e4ppostmapp, s\u00e5 mailet inte hamnat d\u00e4r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Inloggning till Kundavdelningen Via kundavdelningen kan du komma \u00e5t dina tj\u00e4nster, support- och faktureringsinformation. Du kan f\u00f6lja stegen nedan f\u00f6r att n\u00e5 inloggningen, alternativt klicka h\u00e4r f\u00f6r att komma dit direkt. Om du vet vilket l\u00f6senord som ska anv\u00e4ndas f\u00f6r inloggningen beh\u00f6ver du inte l\u00e4sa stegen nedan. Om du gl\u00f6mt&#8230;<\/p>\n","protected":false},"author":9,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[47],"ht-kb-tag":[],"class_list":["post-960","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-inloggning-kontaktuppgifter"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/comments?post=960"}],"version-history":[{"count":27,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/960\/revisions"}],"predecessor-version":[{"id":18232,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/960\/revisions\/18232"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/media?parent=960"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb-category?post=960"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}