{"id":835,"date":"2017-02-08T16:06:05","date_gmt":"2017-02-08T15:06:05","guid":{"rendered":"http:\/\/oderland.se\/support\/?post_type=ht_kb&#038;p=835"},"modified":"2025-01-29T08:46:39","modified_gmt":"2025-01-29T07:46:39","slug":"hur-atgardar-jag-problem-med-utgaende-mail-pa-ios-iphoneipad","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/artikel\/hur-atgardar-jag-problem-med-utgaende-mail-pa-ios-iphoneipad\/","title":{"rendered":"Hur \u00e5tg\u00e4rdar jag problem med utg\u00e5ende mail p\u00e5 iOS (iPhone\/iPad)?"},"content":{"rendered":"\n<p>Om du st\u00f6ter p\u00e5 problem n\u00e4r du f\u00f6rs\u00f6ker skicka ut e-post via din iOS-enhet (iPhone eller iPad) kan du beh\u00f6va st\u00e4lla in korrekta uppgifter f\u00f6r utg\u00e5ende e-postserver (SMTP). Detta g\u00f6r du genom att f\u00f6lja denna guide.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>G\u00e5 in p\u00e5 <code>Inst\u00e4llningar<\/code>, rulla l\u00e4ngst ner och g\u00e5 in p\u00e5\u00a0<code>Appar<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"804\" class=\"wp-image-23897\" style=\"width: 370px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1.png 370w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1-138x300.png 138w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1-23x50.png 23w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1-28x60.png 28w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02-1-46x100.png 46w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/><\/a><\/li>\n\n\n\n<li>Leta upp\u00a0<code>Mail<\/code>, antingen genom att s\u00f6ka (som p\u00e5 bilden) eller genom att rulla ner till M.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"804\" class=\"wp-image-23901\" style=\"width: 370px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1.png 370w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1-138x300.png 138w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1-23x50.png 23w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1-28x60.png 28w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.1-46x100.png 46w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/><\/a><\/li>\n\n\n\n<li>Tryck p\u00e5 <code>E-postkonton<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"804\" class=\"wp-image-23905\" style=\"width: 370px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2.png 370w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2-138x300.png 138w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2-23x50.png 23w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2-28x60.png 28w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/04\/ios_mail_e-post_02.2-46x100.png 46w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/><\/a><\/li>\n\n\n\n<li>G\u00e5 in p\u00e5 det aktuella e-postkontot som dina utg\u00e5ende mail inte fungerar som de ska p\u00e5:<a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_03.png\"><br><\/a><figure><figure><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"403\" class=\"alignnone wp-image-3140 size-full\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2.png\" alt=\"V\u00e4lj ditt mailkonto\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2.png 384w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2-286x300.png 286w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2-48x50.png 48w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2-57x60.png 57w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_02-2-95x100.png 95w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/a><\/figure><\/figure><\/li>\n\n\n\n<li>F\u00f6r att komma \u00e5t inst\u00e4llningarna p\u00e5 kontot, tryck p\u00e5 kontot:<figure><figure><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04.png\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"338\" class=\"alignnone size-full wp-image-839\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04.png 384w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04-300x264.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04-50x44.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04-60x53.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_04-35x31.png 35w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/a><\/figure><\/figure><\/li>\n\n\n\n<li>Leta upp inst\u00e4llningen f\u00f6r SMTP (en bit ner bland inst\u00e4llningarna):<figure><figure><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05.png\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"683\" class=\"alignnone size-full wp-image-840\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05.png 384w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05-169x300.png 169w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05-28x50.png 28w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05-34x60.png 34w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_05-20x35.png 20w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/a><\/figure><\/figure><\/li>\n\n\n\n<li>G\u00e5 in p\u00e5 den server som st\u00e5r som <code>Prim\u00e4r server<\/code>, det b\u00f6r vara den enda som \u00e4r aktiv:<figure><figure><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06.png\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"298\" class=\"alignnone size-full wp-image-841\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06.png 384w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06-300x233.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06-50x39.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06-60x47.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_06-35x27.png 35w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/a><\/figure><\/figure><\/li>\n\n\n\n<li>Se sedan till att du anger r\u00e4tt uppgifter f\u00f6r serveradress, anv\u00e4ndarnamn och l\u00f6senord. Du ska ange samma serveradress, anv\u00e4ndarnamn och l\u00f6senord som du har f\u00f6r inkommande e-post. P\u00e5 raden <code>Autentisering<\/code> ska ordet <code>L\u00f6senord<\/code> st\u00e5. St\u00e5r det n\u00e5got annat, tryck p\u00e5 <code>Autentisering<\/code> f\u00f6r att v\u00e4lja metoden <code>L\u00f6senord<\/code> d\u00e4r.<br>Serveradressen f\u00f6r utg\u00e5ende e-post \u00e4r densamma som du har f\u00f6r inkommande e-post. Denna informationen har du f\u00e5tt via e-post d\u00e5 du k\u00f6pte tj\u00e4nsten och g\u00e5r att se n\u00e4r <a href=\"https:\/\/www.oderland.se\/support\/artikel\/vilken-server-ligger-mitt-webbhotellkonto-pa\/\" target=\"_blank\" rel=\"noopener noreferrer\">du loggar in p\u00e5 Kundavdelningen<\/a>. \u00c4ven anv\u00e4ndarnamnet och l\u00f6senordet ska vara desamma som f\u00f6r inkommande e-post. <strong>Du ska allts\u00e5 inte skriva xyz.oderland.com, du beh\u00f6ver ers\u00e4tta det med det riktiga servernamnet enligt instruktionerna h\u00e4r ovanf\u00f6r.<\/strong><figure><figure><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07.png\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"427\" class=\"alignnone size-full wp-image-842\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07.png 384w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07-270x300.png 270w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07-45x50.png 45w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07-54x60.png 54w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/ios_smtp_07-31x35.png 31w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/a><\/figure><\/figure><\/li>\n\n\n\n<li>Se \u00e4ven till att <code>Serverport<\/code> \u00e4r inst\u00e4lld p\u00e5 <code>587<\/code>.<\/li>\n\n\n\n<li>Tryck p\u00e5 <code>Klar<\/code> uppe till h\u00f6ger s\u00e5 din enhet sparar \u00e4ndringarna du gjort.<\/li>\n<\/ol>\n\n\n\n<p>Du b\u00f6r nu kunna skicka e-post! Starta g\u00e4rna om enheten f\u00f6rst och testa d\u00e4refter att skicka ut ett e-postmeddelande!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Om du st\u00f6ter p\u00e5 problem n\u00e4r du f\u00f6rs\u00f6ker skicka ut e-post via din iOS-enhet (iPhone eller iPad) kan du beh\u00f6va st\u00e4lla in korrekta uppgifter f\u00f6r utg\u00e5ende e-postserver (SMTP). Detta g\u00f6r du genom att f\u00f6lja denna guide. Du b\u00f6r nu kunna skicka e-post! Starta g\u00e4rna om enheten f\u00f6rst och testa d\u00e4refter&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[5],"ht-kb-tag":[],"class_list":["post-835","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-e-post-app-suite"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/comments?post=835"}],"version-history":[{"count":13,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/835\/revisions"}],"predecessor-version":[{"id":23932,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/835\/revisions\/23932"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/media?parent=835"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb-category?post=835"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}