{"id":25267,"date":"2026-06-16T11:12:39","date_gmt":"2026-06-16T10:12:39","guid":{"rendered":"https:\/\/www.oderland.se\/support\/?post_type=ht_kb&#038;p=25267"},"modified":"2026-06-16T11:12:39","modified_gmt":"2026-06-16T10:12:39","slug":"hur-anvander-jag-tvafaktorsautentisering-pa-oderland-cloud","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/artikel\/hur-anvander-jag-tvafaktorsautentisering-pa-oderland-cloud\/","title":{"rendered":"Hur anv\u00e4nder jag tv\u00e5faktorsautentisering p\u00e5 Oderland Cloud"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Tv\u00e5faktorsautentisering (2FA) anv\u00e4nds n\u00e4r du ska logga in n\u00e5gonstans. Du kan t.ex. aktivera det s\u00e5 det anv\u00e4nds n\u00e4r du ska logga in p\u00e5\u00a0<a href=\"https:\/\/www.oderland.se\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Oderland Cloud<\/a>. Det inneb\u00e4r att f\u00f6r att kunna logga in beh\u00f6ver du ange tv\u00e5 olika faktorer. Totalt finns det tre faktorer, n\u00e5got du vet (l\u00f6senord), n\u00e5got du har (en fysisk sak t.ex. ett bankkort) och n\u00e5got du \u00e4r (t.ex. ett fingeravtryck).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vanligtvis anv\u00e4nds bara en faktor n\u00e4r du ska logga in vilket \u00e4r ett n\u00e5got du vet (l\u00f6senord). Numera \u00e4r det popul\u00e4rt att l\u00e4gga till faktorn n\u00e5got du har genom att anv\u00e4nda en app i din telefon som genererar koder. Din telefon blir allts\u00e5 n\u00e5got du har. N\u00e4r du loggar in beh\u00f6ver du d\u00e5 f\u00f6rst ange ditt l\u00f6senord sedan blir du ombedd att skriva in en sexsiffrig eng\u00e5ngskod som din telefon har genererat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tvafaktorsautentiseringsappar-for-mobilen\">Tv\u00e5faktorsautentiseringsappar f\u00f6r mobilen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Det finns ett flertal olika appar f\u00f6r 2FA, n\u00e5gra listas h\u00e4r:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>iOS-appar<\/strong><br><a rel=\"noreferrer noopener\" href=\"https:\/\/apps.apple.com\/se\/app\/authenticator\/id1538761576\" target=\"_blank\">Authenticator<\/a><br><a rel=\"noreferrer noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/authy\/id494168017\" target=\"_blank\">Authy<\/a><br><a rel=\"noreferrer noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/google-authenticator\/id388497605\" target=\"_blank\">Google Authenticator<\/a><br><a rel=\"noreferrer noopener\" href=\"https:\/\/apps.apple.com\/se\/app\/step-two\/id1448916662?mt=12\" target=\"_blank\">Step Two<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Android-appar<\/strong><br><a rel=\"noreferrer noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.twofasapp\" target=\"_blank\">2FA Authenticator<\/a><br><a rel=\"noreferrer noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.authy.authy\" target=\"_blank\">Authy<\/a><br><a rel=\"noreferrer noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.authenticator2\" target=\"_blank\">Google Authenticator<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Aktivering av 2FA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att aktivera 2FA p\u00e5 ditt inlogg till Oderland Cloud, g\u00f6r s\u00e5 h\u00e4r:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>B\u00f6rja med att <a href=\"https:\/\/www.oderland.se\/support\/artikel\/hur-loggar-jag-in-pa-kontrollpanelen-for-oderland-cloud\/\" data-type=\"ht_kb\" data-id=\"18245\">logga in p\u00e5 kontrollpanelen f\u00f6r Oderland Cloud<\/a>.<\/li>\n\n\n\n<li>Klicka p\u00e5 den lilla profilbildsikonen uppe till h\u00f6ger och p\u00e5 <code>Configure 2FA<\/code> i menyn d\u00e4r.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa.png\"><img loading=\"lazy\" decoding=\"async\" width=\"284\" height=\"331\" class=\"wp-image-25268\" style=\"width: 284px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa.png 284w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa-257x300.png 257w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa-43x50.png 43w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa-51x60.png 51w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_configure_2fa-86x100.png 86w\" sizes=\"auto, (max-width: 284px) 100vw, 284px\" \/><\/a><\/li>\n\n\n\n<li>I rutan som poppar upp, scanna QR-koden med din 2FA-app och skriv d\u00e4refter in koden den genererat i rutan f\u00f6r detta. Klicka sedan p\u00e5 <code>Configure<\/code>-knappen.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code.png\"><img loading=\"lazy\" decoding=\"async\" width=\"505\" height=\"633\" class=\"wp-image-25270\" style=\"width: 505px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code.png 505w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code-239x300.png 239w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code-40x50.png 40w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code-48x60.png 48w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_qr_code-80x100.png 80w\" sizes=\"auto, (max-width: 505px) 100vw, 505px\" \/><\/a><\/li>\n\n\n\n<li>Du f\u00e5r nu besked om att 2FA aktiverats.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured.png\"><img loading=\"lazy\" decoding=\"async\" width=\"433\" height=\"126\" class=\"wp-image-25273\" style=\"width: 433px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured.png 433w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured-300x87.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured-50x15.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured-60x17.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_configured-100x29.png 100w\" sizes=\"auto, (max-width: 433px) 100vw, 433px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"avaktivering-av-2fa\">Avaktivering av 2FA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att st\u00e4nga av 2FA p\u00e5 ditt inlogg till Oderland Cloud, g\u00f6r s\u00e5 h\u00e4r:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>B\u00f6rja med att <a href=\"https:\/\/www.oderland.se\/support\/artikel\/hur-loggar-jag-in-pa-kontrollpanelen-for-oderland-cloud\/\" data-type=\"ht_kb\" data-id=\"18245\">logga in p\u00e5 kontrollpanelen f\u00f6r Oderland Cloud<\/a>.<\/li>\n\n\n\n<li>Klicka p\u00e5 den lilla profilbildsikonen uppe till h\u00f6ger och p\u00e5 <code>Reset 2FA<\/code> i menyn d\u00e4r.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa.png\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"334\" class=\"wp-image-25275\" style=\"width: 286px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa.png 286w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa-257x300.png 257w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa-43x50.png 43w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa-51x60.png 51w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_menu_reset_2fa-86x100.png 86w\" sizes=\"auto, (max-width: 286px) 100vw, 286px\" \/><\/a><\/li>\n\n\n\n<li>I rutan som poppar upp, ange din 2FA-kod fr\u00e5n din 2FA-app och klicka p\u00e5 <code>Reset<\/code>-knappen.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa.png\"><img loading=\"lazy\" decoding=\"async\" width=\"507\" height=\"308\" class=\"wp-image-25277\" style=\"width: 507px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa.png 507w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa-300x182.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa-50x30.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa-60x36.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_reset_2fa-100x61.png 100w\" sizes=\"auto, (max-width: 507px) 100vw, 507px\" \/><\/a><\/li>\n\n\n\n<li>Du loggas nu ut och f\u00e5r besked om att 2FA nollst\u00e4llts &#8211; allts\u00e5 st\u00e4ngts av. <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset.png\"><img loading=\"lazy\" decoding=\"async\" width=\"429\" height=\"136\" class=\"wp-image-25279\" style=\"width: 429px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset.png 429w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset-300x95.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset-50x16.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset-60x19.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2026\/06\/cloud_2fa_reset-100x32.png 100w\" sizes=\"auto, (max-width: 429px) 100vw, 429px\" \/><\/a><\/li>\n\n\n\n<li>Du kan nu logga in p\u00e5 Oderland Cloud utan att beh\u00f6va ange n\u00e5gon 2FA-kod.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"om-du-forlorat-din-2fa-kod\">Om du f\u00f6rlorat din 2FA-kod<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Om du inte l\u00e4ngre kan logga in p\u00e5 Oderland Cloud p\u00e5 grund av f\u00f6rlorad 2FA-kod (t.ex. om du bytt mobil, avinstallerat appen eller liknande) beh\u00f6ver vi hj\u00e4lpa dig med avaktiveringen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att p\u00e5b\u00f6rja processen med att avaktivera 2FA med v\u00e5r hj\u00e4lp, skicka oss ett mail fr\u00e5n den e-postadress som st\u00e5r p\u00e5 kundkontot d\u00e4r Cloudtj\u00e4nsten som 2FA ska bort fr\u00e5n till\u00a0<a href=\"mailto:support@oderland.se\">support@oderland.se<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Skriv vilket Cloud-konto det g\u00e4ller (vilket anv\u00e4ndarnamn som anv\u00e4nds f\u00f6r inloggning dit) samt att du \u00f6nskar hj\u00e4lp att st\u00e4nga av 2FA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tv\u00e5faktorsautentisering (2FA) anv\u00e4nds n\u00e4r du ska logga in n\u00e5gonstans. Du kan t.ex. aktivera det s\u00e5 det anv\u00e4nds n\u00e4r du ska logga in p\u00e5\u00a0Oderland Cloud. Det inneb\u00e4r att f\u00f6r att kunna logga in beh\u00f6ver du ange tv\u00e5 olika faktorer. Totalt finns det tre faktorer, n\u00e5got du vet (l\u00f6senord), n\u00e5got du har&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[681],"ht-kb-tag":[],"class_list":["post-25267","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cloud"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/25267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/comments?post=25267"}],"version-history":[{"count":2,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/25267\/revisions"}],"predecessor-version":[{"id":25281,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb\/25267\/revisions\/25281"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/media?parent=25267"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb-category?post=25267"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=25267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}