{"id":7188,"date":"2019-09-06T15:02:41","date_gmt":"2019-09-06T14:02:41","guid":{"rendered":"https:\/\/www.oderland.se\/support\/?page_id=7188"},"modified":"2026-05-11T14:44:13","modified_gmt":"2026-05-11T13:44:13","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.oderland.se\/support\/en\/contact-us\/","title":{"rendered":"Contact us for more information"},"content":{"rendered":"\n

Our client chat will be closed from June to August and will reopen in September.<\/p>\n\n\n\n\n\n

Our support closes at 4 pm on Friday, 22nd May. Please feel free to reach out via email, and we will get back to you as soon as we can.<\/p>\n\n\n\n

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031-3616161<\/a><\/h2>\n\n\n\n

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Monday – Friday 8-18<\/p>\n\n\n\n

Saturday – Sunday 10am – 3pm<\/p>\n<\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n

You can also reach us by email at support@oderland.se<\/strong><\/a> and ekonomi@oderland.se<\/strong><\/a> for invoice questions. Abuse is reported via forms<\/a>. We are closed for meetings on Wednesday 14:30 – 15:30 and Friday 14:00 – 15:30. The chat is manned during office hours.<\/p>\n\n\n\n

Help us help you<\/h2>\n\n\n\n

You can use both Swedish and English when contacting our support.
Du kan anv\u00e4nda b\u00e5de svenska och engelska n\u00e4r du kontaktar v\u00e5r support.<\/p>\n\n\n\n

Feel free to create the case directly via the customer service department<\/a>. Then we know that you are the owner of the service and can act faster.<\/p>\n\n\n\n

When contacting us, please specify the service in question (domain name, email address, invoice number) and include a description of the problem. If it is about difficulty accessing our services, please include your IP address. You can find it here<\/a>. <\/p>\n\n\n\n

Support is not included in the services we offer for free (FreeDNS, epostflytt.se). In our VPS service Oderland Cloud, support is limited to billing issues and questions about how to access your service. <\/p>\n\n\n\n