{"id":4389,"date":"2018-07-23T14:22:39","date_gmt":"2018-07-23T13:22:39","guid":{"rendered":"https:\/\/www.oderland.se\/support\/?post_type=ht_kb&#038;p=4389"},"modified":"2023-03-16T11:41:38","modified_gmt":"2023-03-16T10:41:38","slug":"how-can-i-login-to-the-client-area","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/en\/artikel\/how-can-i-login-to-the-client-area\/","title":{"rendered":"How can I login to the client area?"},"content":{"rendered":"\n<p>You can manage your services, invoices and contact information through the client area as well as create, view and reply to support tickets. You can either follow the steps below, or click <a href=\"https:\/\/www.oderland.com\/log-in\/#controlpanel\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> to be taken directly to the login page.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oderland.com\/\" target=\"_blank\">oderland.com<\/a> and  click on <code>Login<\/code> in the top-right corner. <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login.png\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"120\" class=\"wp-image-17055\" style=\"width: 472px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login.png 472w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login-300x76.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login-50x13.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login-60x15.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/05\/oderland_com_login-100x25.png 100w\" sizes=\"auto, (max-width: 472px) 100vw, 472px\" \/><\/a><br>If you do not see <code>Login<\/code> you should instead have a <code>Menu<\/code>-link. <br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/07\/oderland_com_menu.png\"><img loading=\"lazy\" decoding=\"async\" width=\"142\" height=\"57\" class=\"wp-image-6902\" style=\"width: 142px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/07\/oderland_com_menu.png\" alt=\"menu\"><\/a><br>Click that and then you will have <code>Login<\/code> in the bottom-left corner.<br><img loading=\"lazy\" decoding=\"async\" width=\"276\" height=\"682\" class=\"wp-image-6903\" style=\"width: 276px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/oderland_com_menu_list.png\" alt=\"\"><\/li>\n\n\n\n<li>Make sure that you have selected <code>Client Area<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/07\/oderland_com_client_area_login.png\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"578\" class=\"wp-image-6909\" style=\"width: 928px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/07\/oderland_com_client_area_login.png\" alt=\"client area login\"><\/a><\/li>\n\n\n\n<li> Here you log in with the email address registered with your client account and your password.<br><br>You do not need to continue with the following steps if you successfully logged in.<\/li>\n\n\n\n<li>If you have forgotten your password you can click on the <code>Forgotten Your Password?<\/code>-link just below the login-button.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/oderland_com_client_area_login_resetpw.png\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"578\" class=\"wp-image-6910\" style=\"width: 928px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/oderland_com_client_area_login_resetpw.png\" alt=\"Reset passowrd link marked\"><\/a><\/li>\n\n\n\n<li>You should now be on a new page where you can enter your email address that is registered to your client account. When you have entered the address, click on <code>Reset Password<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password.png\"><img loading=\"lazy\" decoding=\"async\" width=\"924\" height=\"542\" class=\"wp-image-18233\" style=\"width: 924px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password.png 924w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password-300x176.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password-768x450.png 768w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password-50x29.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password-60x35.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_reset_password-100x59.png 100w\" sizes=\"auto, (max-width: 924px) 100vw, 924px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">If you receive an error message saying that there is no account with that email address then there is no client account registered with that email address.<br><br>The email address that is registered with us is the same one that is mentioned on our invoices.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">If you don&#8217;t receive the email within a few minutes, please check for it in your spam folder.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can manage your services, invoices and contact information through the client area as well as create, view and reply to support tickets. You can either follow the steps below, or click here to be taken directly to the login page.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[210],"ht-kb-tag":[],"class_list":["post-4389","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-login-contact-information"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/4389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/comments?post=4389"}],"version-history":[{"count":10,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/4389\/revisions"}],"predecessor-version":[{"id":18235,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/4389\/revisions\/18235"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/media?parent=4389"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4389"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}