{"id":21721,"date":"2023-02-13T15:55:52","date_gmt":"2023-02-13T14:55:52","guid":{"rendered":"https:\/\/www.oderland.se\/support\/artikel\/hur-loggar-jag-in-pa-postals-webbgranssnitt\/"},"modified":"2025-02-12T16:28:06","modified_gmt":"2025-02-12T15:28:06","slug":"how-do-i-login-to-the-postal-web-interface","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-login-to-the-postal-web-interface\/","title":{"rendered":"How do I login to the Postal web interface?"},"content":{"rendered":"\n<p>If you want to control settings for your Postal Service, this can be done via the web-based interface available. This guide describes how and where to log in, as well as how to perform a password reset if you have forgotten your login password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Find the correct Postal server<\/h2>\n\n\n\n<p>Before you can log in to the Postal web interface, you need to know which of our Postal servers your service is hosted on. To find out, do this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Begin by <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-can-i-login-to-the-client-area\/\" data-type=\"ht_kb\" data-id=\"4389\" target=\"_blank\" rel=\"noreferrer noopener\">logging on to the Client Area<\/a>.<\/li>\n\n\n\n<li>Click <code>Postal<\/code> under <code>Services<\/code> in the menu to the left.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal.png\"><img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"439\" class=\"wp-image-23112\" style=\"width: 203px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal.png 203w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal-139x300.png 139w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal-23x50.png 23w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal-28x60.png 28w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2024\/05\/client_area_menu_services_postal-46x100.png 46w\" sizes=\"auto, (max-width: 203px) 100vw, 203px\" \/><\/a><\/li>\n\n\n\n<li>Now, click the <code>View<\/code> button on the row for the Postal service you wish to access.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view.png\"><img loading=\"lazy\" decoding=\"async\" width=\"899\" height=\"114\" class=\"wp-image-24035\" style=\"width: 899px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view.png 899w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view-300x38.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view-768x97.png 768w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view-50x6.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view-60x8.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_my_services_postal_view-100x13.png 100w\" sizes=\"auto, (max-width: 899px) 100vw, 899px\" \/><\/a><\/li>\n\n\n\n<li>Scroll down the page until you see the <code>Postal<\/code> section, here you will find the server address and also a button to go directly to the login page.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login.png\"><img loading=\"lazy\" decoding=\"async\" width=\"432\" height=\"183\" class=\"wp-image-24039\" style=\"width: 432px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login.png 432w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login-300x127.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login-50x21.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login-60x25.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/client_area_postal_server_and_login-100x42.png 100w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Logging on<\/h2>\n\n\n\n<p>To log on to the Postal web-based interface, access the correct address for your Postal service based on the information from the section <a href=\"#find-the-correct-postal-server\">above<\/a>:<\/p>\n\n\n\n<p><a href=\"https:\/\/postal.oderland.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/postal.oderland.com<\/strong><\/a><\/p>\n\n\n\n<p>or<\/p>\n\n\n\n<p><a href=\"https:\/\/postal.oderland.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/postal02.oderland.com<\/strong><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login.png\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"334\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login.png\" alt=\"\" class=\"wp-image-17943\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login.png 402w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login-300x249.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login-50x42.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login-60x50.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/01\/postal_login-100x83.png 100w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><\/a><\/figure>\n\n\n\n<p>Here you enter the email address and password you are using for the login.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">This is not the same credentials that you use for sending emails via the Postal service, but separate details you received from us when the service was started.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Forgotten password<\/h2>\n\n\n\n<p>If you have forgotten your login password, click on <code>Forgotten your password?<\/code>, enter your e-mail address and click on the <code>Continue<\/code> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password.png\"><img loading=\"lazy\" decoding=\"async\" width=\"382\" height=\"349\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password.png\" alt=\"\" class=\"wp-image-18058\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password.png 382w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password-300x274.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password-50x46.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password-60x55.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2023\/02\/postal_forgot_password-100x91.png 100w\" sizes=\"auto, (max-width: 382px) 100vw, 382px\" \/><\/a><\/figure>\n\n\n\n<p>An email will be sent to the specified email address. Click on the link in the email. On the page you land on, you can set a new password for the login.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you want to control settings for your Postal Service, this can be done via the web-based interface available. This guide describes how and where to log in, as well as how to perform a password reset if you have forgotten your login password. Find the correct Postal server Before&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[1102],"ht-kb-tag":[],"class_list":["post-21721","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-postal-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/21721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/comments?post=21721"}],"version-history":[{"count":4,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/21721\/revisions"}],"predecessor-version":[{"id":24043,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/21721\/revisions\/24043"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/media?parent=21721"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-category?post=21721"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=21721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}