{"id":13496,"date":"2017-01-17T13:11:39","date_gmt":"2017-01-17T12:11:39","guid":{"rendered":"https:\/\/www.oderland.se\/support\/artikel\/hur-betalar-jag-en-faktura-med-kredit\/"},"modified":"2026-07-22T12:52:02","modified_gmt":"2026-07-22T11:52:02","slug":"how-do-i-pay-an-invoice-with-my-credit-balance","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-pay-an-invoice-with-my-credit-balance\/","title":{"rendered":"How do I pay an invoice with my credit balance?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you have a credit stored with us, e.g. after a double payment or paying a cancelled invoice, you can use it to pay other invoices. This guide detauls how to see your current credit balance and how to use it as payment on invoices (in part or in full).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Check credit balance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To check how much credit you have in your client account with us, do the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Begin by <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-can-i-login-to-the-client-area\/\" data-type=\"ht_kb\" data-id=\"4389\" target=\"_blank\" rel=\"noreferrer noopener\">logging on to the Client Area<\/a>.<\/li>\n\n\n\n<li>Click <code>My Account<\/code> under <code>Account<\/code> in the menu to the left.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/10\/client_area_menu_account_my_account.png\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"283\" class=\"wp-image-22994\" style=\"width: 204px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/10\/client_area_menu_account_my_account.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/10\/client_area_menu_account_my_account.png 204w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/10\/client_area_menu_account_my_account-36x50.png 36w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/10\/client_area_menu_account_my_account-43x60.png 43w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2019\/10\/client_area_menu_account_my_account-72x100.png 72w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/a><\/li>\n\n\n\n<li>Now, click the tab <code>Credit<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1076\" height=\"172\" class=\"wp-image-23160\" style=\"width: 1076px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit.png 1076w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit-300x48.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit-1024x164.png 1024w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit-768x123.png 768w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit-50x8.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit-60x10.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_my_details_menu_credit-100x16.png 100w\" sizes=\"auto, (max-width: 1076px) 100vw, 1076px\" \/><\/a><\/li>\n\n\n\n<li>You&#8217;ll now see your current credit balance.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance.png\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"228\" class=\"wp-image-23164\" style=\"width: 594px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance.png 594w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance-300x115.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance-50x19.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance-60x23.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_credit_balance-100x38.png 100w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Use credit to pay an invoice<\/h2>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">If your current credit balance does not cover the entire invoice&#8217;s sum, you can use another of our <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-may-i-pay-invoices-from-you\/\" data-type=\"ht_kb\" data-id=\"13485\" target=\"_blank\" rel=\"noreferrer noopener\">payment methods<\/a> to pay the remaining amount. You can see the remaining sum under <code>Summary<\/code> a bit up on the page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To use the credit balance to pay an invoice, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Begin by <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-can-i-login-to-the-client-area\/\" data-type=\"ht_kb\" data-id=\"4389\" target=\"_blank\" rel=\"noreferrer noopener\">logging on to the Client Area<\/a>.<\/li>\n\n\n\n<li>Click <code>Invoices<\/code> under <code>Account<\/code> in the menu to the left.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_menu_account_invoices.png\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"283\" class=\"wp-image-22954\" style=\"width: 204px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_menu_account_invoices.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_menu_account_invoices.png 204w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_menu_account_invoices-36x50.png 36w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_menu_account_invoices-43x60.png 43w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2018\/07\/client_area_menu_account_invoices-72x100.png 72w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/a><br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/kundavdelningen_mina_fakturor_b.png\" data-type=\"URL\" data-id=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/kundavdelningen_mina_fakturor_b.png\"><\/a><\/li>\n\n\n\n<li>Click <code>View<\/code> to the right of the invoice you wish to pay using your credit balance.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid.png\"><img loading=\"lazy\" decoding=\"async\" width=\"829\" height=\"99\" class=\"wp-image-18976\" style=\"width: 829px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid.png 829w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid-300x36.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid-768x92.png 768w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid-50x6.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid-60x7.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_my_invoices_view_invoice_unpaid-100x12.png 100w\" sizes=\"auto, (max-width: 829px) 100vw, 829px\" \/><\/a><\/li>\n\n\n\n<li>You will now access the invoice. Scroll down a bit, and you&#8217;ll see a box where you can pay the invoice using your credit balance. Select the amount you wish to deduct from your available credit balance and click <code>Apply Credits<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_invoice_credits.png\"><img loading=\"lazy\" decoding=\"async\" width=\"947\" height=\"293\" class=\"wp-image-13506\" style=\"width: 947px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/01\/client_area_invoice_credits.png\" alt=\"\"><\/a><\/li>\n\n\n\n<li>If your existing credit does not fully cover the invoice, you can settle the remaining balance via any of our other <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-may-i-pay-invoices-from-you\/\" target=\"_blank\" rel=\"noreferrer noopener\">payment options<\/a>. The outstanding amount is shown in the <code>Summary<\/code> section, located further up on the invoice page.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you have a credit stored with us, e.g. after a double payment or paying a cancelled invoice, you can use it to pay other invoices. This guide detauls how to see your current credit balance and how to use it as payment on invoices (in part or in full)&#8230;.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[193],"ht-kb-tag":[],"class_list":["post-13496","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-invoicing-and-billing"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/13496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/comments?post=13496"}],"version-history":[{"count":10,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/13496\/revisions"}],"predecessor-version":[{"id":25315,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/13496\/revisions\/25315"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/media?parent=13496"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-category?post=13496"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=13496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}