{"id":12534,"date":"2017-02-08T14:20:12","date_gmt":"2017-02-08T13:20:12","guid":{"rendered":"https:\/\/www.oderland.se\/support\/artikel\/hur-skapar-jag-ett-e-postkonto\/"},"modified":"2024-05-31T11:59:09","modified_gmt":"2024-05-31T10:59:09","slug":"how-do-i-create-an-email-account","status":"publish","type":"ht_kb","link":"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-create-an-email-account\/","title":{"rendered":"How do I create an email account?"},"content":{"rendered":"\n<p>You can create email accounts with us in two different ways: via the Client Area and via cPanel. This guide describes both methods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Via the Client Area<\/h2>\n\n\n\n<p>To create a new email account via the Client Area, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Begin by <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-can-i-login-to-the-client-area\/\" data-type=\"ht_kb\" data-id=\"4389\" target=\"_blank\" rel=\"noreferrer noopener\">logging on to the Client Area<\/a> for the client account where the web hosting account is located that you want to create the email account on.<\/li>\n\n\n\n<li>Go to <code>Email &amp; App Suite<\/code> under <code>Services<\/code> in the menu on the left.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite.png\"><img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"439\" class=\"wp-image-23031\" style=\"width: 203px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite.png 203w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite-139x300.png 139w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite-23x50.png 23w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite-28x60.png 28w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_menu_services_email_and_app_suite-46x100.png 46w\" sizes=\"auto, (max-width: 203px) 100vw, 203px\" \/><\/a><\/li>\n\n\n\n<li>Click on the <code>Create Account<\/code> button at the top of the page.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button.png\"><img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"112\" class=\"wp-image-22546\" style=\"width: 554px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button.png 554w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button-300x61.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button-50x10.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button-60x12.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_create_account_button-100x20.png 100w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/a><\/li>\n\n\n\n<li>Select the <code>Domain<\/code> for the account (<em>i.e.<\/em> what should appear after the @ in the address), enter what should appear before the @ in the address (in the <code>E-mail<\/code> field), and enter a <code>Password<\/code> for your new account. Remember to choose a strong password. Then click on the <code>Create Account<\/code> button.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details.png\"><img loading=\"lazy\" decoding=\"async\" width=\"622\" height=\"518\" class=\"wp-image-22550\" style=\"width: 622px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details.png 622w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details-300x250.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details-50x42.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details-60x50.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/client_area_email_new_account_details-100x83.png 100w\" sizes=\"auto, (max-width: 622px) 100vw, 622px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">If the domain name you want to create an email account on does not appear in the list, you first need to add the domain as an <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-add-more-domains-and-or-subdomains-to-my-web-hosting-account\/\">Add-on domain<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Avoid the following characters in your password, as they&#8217;re known to cause problems with different email clients (including our webmail):<br><code>\u00c5 \u00c4 \u00d6 \u00e5 \u00e4 \u00f6 \u00a4 \u00bd \u00a7 \u00a3 \u20ac \u00a8 ; &amp; @<\/code><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>You can now add the email account to your email client.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">The newly created email account is set to a maximum allowed storage space (quota) of 1GB. If you want to change the quota, you can do so via cPanel following the instructions <a href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-give-more-storage-space-to-an-email-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Via cPanel<\/h2>\n\n\n\n<p>To create a new email account via cPanel, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Begin by <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-login-to-whm\/\" target=\"_blank\">logging on to cPanel<\/a>.<\/li>\n\n\n\n<li>Click the icon <code>Email Accounts<\/code> under the category <code>Email<\/code>.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts.png\"><img loading=\"lazy\" decoding=\"async\" width=\"782\" height=\"428\" class=\"wp-image-18581\" style=\"width: 782px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts.png\" alt=\"\" srcset=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts.png 782w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts-300x164.png 300w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts-768x420.png 768w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts-50x27.png 50w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts-60x33.png 60w, https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2021\/11\/cpanel_icon_email_accounts-100x55.png 100w\" sizes=\"auto, (max-width: 782px) 100vw, 782px\" \/><\/a><\/li>\n\n\n\n<li>On the following page, click the <code>Create<\/code> button.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_accounts_create_button-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1004\" height=\"285\" class=\"wp-image-12556\" style=\"width: 1004px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_accounts_create_button-2.png\" alt=\"\"><\/a><\/li>\n\n\n\n<li>Now, select the domain you want to see <em>after<\/em> the @ in the email address.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_accounts_select_domain.png\"><img loading=\"lazy\" decoding=\"async\" width=\"470\" height=\"155\" class=\"wp-image-12546\" style=\"width: 470px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_accounts_select_domain.png\" alt=\"\"><\/a><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">If you cannot find the domain you&#8217;re looking for in the dropdown menu, you have to <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oderland.se\/support\/en\/?post_type=ht_kb&amp;p=4526\" target=\"_blank\">add the domain to the account<\/a> first.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>The domain name will now be filled in automatically, and you only have to enter what you want <em>before<\/em> the @ in the email address in the <code>Username<\/code> field.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_account_select_address.png\"><img loading=\"lazy\" decoding=\"async\" width=\"471\" height=\"320\" class=\"wp-image-12548\" style=\"width: 471px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_account_select_address.png\" alt=\"\"><\/a><\/li>\n\n\n\n<li>You have to set a password for the email account, otherwise it cannot be created and\/or used. You can either create a password yourself or let cPanel generate one automatically. We recommend that you set a strong password and save it using a password manager.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_account_choose_password.png\"><img loading=\"lazy\" decoding=\"async\" width=\"468\" height=\"194\" class=\"wp-image-12550\" style=\"width: 468px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_account_choose_password.png\" alt=\"\"><\/a><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Avoid the following characters in your password, as they&#8217;re known to cause problems with different email clients (including our webmail):<br><code>\u00c5 \u00c4 \u00d6 \u00e5 \u00e4 \u00f6 \u00a4 \u00bd \u00a7 \u00a3 \u20ac \u00a8 ; &amp; @<\/code><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\">\n<li>Finally, set a storage space limit for the account. If you select unlimited, the email account will have access to all free space on the web hosting account. We recommend that you set a limit.<br><a href=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_accounts_storage_space.png\"><img loading=\"lazy\" decoding=\"async\" width=\"226\" height=\"109\" class=\"wp-image-12552\" style=\"width: 226px;\" src=\"https:\/\/www.oderland.se\/support\/wp-content\/uploads\/2017\/02\/cpanel_email_accounts_storage_space.png\" alt=\"\"><\/a><\/li>\n\n\n\n<li>When you&#8217;re done with your settings, click <code>Create<\/code> at the bottom of the page.<\/li>\n\n\n\n<li>Your email account is now created, and you can use it in your email client or via the <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oderland.se\/support\/en\/artikel\/how-do-i-log-in-to-my-web-mail\/\" target=\"_blank\">webmail<\/a>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>You can create email accounts with us in two different ways: via the Client Area and via cPanel. This guide describes both methods. Via the Client Area To create a new email account via the Client Area, follow these steps: Via cPanel To create a new email account via cPanel,&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[199],"ht-kb-tag":[],"class_list":["post-12534","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-e-mail"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/12534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/comments?post=12534"}],"version-history":[{"count":11,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/12534\/revisions"}],"predecessor-version":[{"id":23035,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb\/12534\/revisions\/23035"}],"wp:attachment":[{"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/media?parent=12534"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-category?post=12534"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.oderland.se\/support\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=12534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}