Do you back up my service?
Of couse proper backup is an essential component when your operate a business that’s computer-/server-based. For services where we’re responsible...
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How do I change the main domain on my web hosting account?
The main domain on a web hosting account is the domain that was entered when the account was ordered/created. It... -
How do I upgrade/downgrade my web hosting account?
Sometimes you may wish to upgrade or downgrade your web hosting account, or other services you have via us. Common... -
How do I import a database backup?
Sometimes, you need to import a database backup, e.g. from a previous provider. There are two ways to do this,... -
How do I get started with Ghost?
Ghost is a nice platform (CMS) that can be used for blogs and other websites. In contrast to other CMSes... -
How do I create additional logins for phpMyAdmin?
To manage databases on our web hosting accounts, you use phpMyAdmin. You’re able to access it by logging on to... -
Where can I find the files for my website?
For each domain added to a web hosting account, there is a folder called the document root. The document root... -
How do I change the username on my web hosting account?
Due to technical limitations in cPanel and the underlying operating system CloudLinux, it’s not possible to change the username on... -
Do you support .NET?
On our web hosting accounts and Managed Servers, you cannot run .NET, ASP.NET, or other C# frameworks. If you set... -
Do you support Java?
On our web hosting accounts, you cannot run applications that require Java. If you need to run Java-based applications, you... -
How do I create additional logins for cPanel?
There are several ways to give someone access to a web hosting account. It is up to you, the person... -
How do I set up a temporary domain on my web hosting account?
On our web hosting accounts, a temporary domain is normally set up when the account is created. This temporary domain... -
Do you support MongoDB?
We do not support MongoDB on our web hosting services, Agency services or Managed Servers. However, you can install and... -
Do you support MS SQL?
On our web hosting accounts and Managed Servers, you cannot run MS SQL. If you set up a server via... -
How does Imunify360 work?
Imunify360 is the name of the software we use to protect our clients from attacks and malicious code. It’s included... -
Do you support ImageMagick?
You can use ImageMagick on both our web hosting accounts and on our Managed Servers. If it currently doesn’t work... -
Do you support FFmpeg?
You cannot use FFmpeg on our web hosting accounts or Agency Standard services. If you have a Managed Server or... -
Do you offer a DynDNS solution?
Yes, via cPanel you have access to a feature for management of dynamic DNS records (DynDNS). DynDNS records can be... -
Do you support HTTP/2?
Yes, we have full support for HTTP/2 on all web hosting accounts, Agency services and Managed Servers. Keep in mind... -
How does email routing work under cPanel?
Email routing is a setting that determines what the server shall do if an email message is received for a...