Can I run Docker on your services? You cannot run Docker on a web hosting account, an Agency service, or a Managed Server but you sure can...
How do I login to WHM? You can reach the login page for WHM by entering a specific URL in your web browser, such as: On...
How do I change the resources for a cPanel account via WHM? You can change the available system resources for a cPanel account in two different ways. The first method is to...
How do I activate WordPress Toolkit on Agency and Managed Server? If you have an Agency plan or a Managed Server you can activate WordPress Toolkit from WHM. It’s your choice...
How do I use WP-CLI? WP-CLI is available on all our web hosting accounts, Managed Servers and Agency services. It lets you manage WordPress installations...
How do I manage packages in WHM? Using packages, you who have a Managed Server or an Agency account can customise predefined account templates regarding settings and...
How do I upgrade/downgrade my Managed Server? Sometimes you need to adjust the resources on your Managed Server. Perhaps you’ve outgrown the current setup and need more...
Do you offer any solutions for Elasticsearch? We do not. If you need Elasticsearch for a site, e.g. if you wish to run Magento 2.4.x, you either...
How do I login to cPanel via WHM? When you run a service where you have access to WHM, you may access all cPanel accounts created on that...
How do I temporarily suspend a cPanel account via WHM? Sometimes you wish to suspend a cPanel account you’ve created via WHM (without deleting it completely), e.g. if the client...
How do I manage feature lists in WHM? Feature lists dictates what icons and functions that are available on a cPanel account using a package which in turn...
How do I get started with my Agency service and/or my Managed Server? When you sign up for an Agency service (regardless if it’s the Standard or Premium variant) or a Managed Server...
How do I reset the password for WHM? If you’ve forgotten the password and are unable to log in to WHM, there is no specific function for resetting...
How do I restore backups via Acronis Backup through WHM? Via WHM for your Agency– or Managed Server service, you can reach our backup tool Acronis. This can be used...
Do you support .NET? On our web hosting accounts and Managed Servers, you cannot run .NET, ASP.NET, or other C# frameworks. If you set...
Do you support Java? On our web hosting accounts, you cannot run applications that require Java. If you need to run Java-based applications, you...
Do you support MongoDB? We do not support MongoDB on our web hosting services, Agency services or Managed Servers. However, you can install and...
Do you support MS SQL? On our web hosting accounts and Managed Servers, you cannot run MS SQL. If you set up a server via...
Do you support ImageMagick? You can use ImageMagick on both our web hosting accounts and on our Managed Servers. If it currently doesn’t work...